Inside The Philanthropy Success Toolkit™

We customize the toolkit for each client. We make any unique program designations, terms and other cosmetic modifications prior to delivering the final toolkit. If desired, we also review the toolkit with agreed upon testers within the organization before finalizing the product.

Our clients can choose from among the following areas:

Fundraising Program Areas

  • Annual Giving
  • Major Gifts
  • Planned Giving
  • Corporate and Foundation Giving
  • Special Events*
  • Stewardship
  • Planned Giving
  • Prospect Research

Major Gifts Moves Management

  • Understanding Moves Management
  • Sophisticated donor strategy development
  • Prospect tracking and reporting
  • Visit planning
  • The Ins and Outs of Donor Visits - qualification, discovery, advancing the relationship and solicitation
  • Stewardship and Accountability
  • Volunteer Management

Communications

  • Appeals
  • Case Statement
  • Grant and Proposal Writing
  • Vision Statement
  • Thank you letters
  • Stewardship impact reports
  • Annual giving impact statements
  • Making outstanding presentations

Management

  • Hiring and keeping a winning staff
  • Supervising the development office
  • Leadership
  • Staff orientation
  • Performance measures
  • Problem solving
  • Decision making
  • Time management
  • Negotiating

Donor Cycle Topics

  • Fund development overview for newcomers
  • Campaigning from soup to nuts
  • Marketing, communications and the case for support
  • Making your newsletter and annual report work for you
  • Vision development and vision meetings
  • Donor acquisition and filling the pipeline
  • Identifying and rating the "Critical Few"
  • Telling your story and learning the donor's story
  • Engaging and cultivating donors
  • Strategic Questioning and Listening
  • Getting the appointment
  • Pre-solicitation
  • The art of asking and how to never get a no again

Board Development

  • Fund development training
  • Understanding philanthropy
  • Governance and Strategic Planning
  • Assessment and transformation
  • Giving and Getting Board development

Quarterly Updates

Every three months we review the toolkit and add new information that refines the existing material. This material either is initiated by The Osborne Group or is in response to a client request.

Other Available Services

The Osborne Group provides enhanced services to supplement the toolkit for an additional fee.

  1. New Client-Designed or Client-Requested Tools
  2. Toolkit Hot Line - email or phone
  3. Train-the-Trainer sessions
  4. Philanthropy Success Factors© Assessment Tool

    A sophisticated, Excel-based assessment tool that allows the client to measure progress against best practices, provide concrete advice as indicated by the scores, and point client members to the right sources on the toolkit.
  5. Website Design Facilitation
  6. On-Site Training and Webinars

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